Privacy Policy

At Arovana we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and what you can ask us to do with it.

Information we collect

When you interact with Arovana, we may collect:

• Your name and contact details
• Your delivery and billing address
• Your order and enquiry history
• Your account details, if you create an account
• Messages you send us through the website or a messaging app

We only collect information that is necessary to answer you and to fulfil your order.

How we use your information

• To process and fulfil your order
• To answer your enquiries and provide customer support
• To manage your account, if you have one
• To send you the offers you have asked to receive, and no others
• To meet our legal and accounting obligations

Payment information

Arovana does not take payment through this website. We do not collect, store, or process card details anywhere on this site.

How we share your information

We do not sell your personal information. We share it only with the delivery and service providers needed to complete your order, and where the law requires it.

Your privacy rights

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will act on your request.

Cookies

This website uses a small number of cookies that are necessary for it to work. Our Cookie Policy explains each one.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always published on this page.

Contact us

If you have questions about this Privacy Policy, or want to make a request about your information, please contact us using the details on our contact page.

Arovana

Timeless brilliance. Modern responsibility.